VIP FAQ

The Toystub VIP Program is a free loyalty program that rewards you for shopping through toystub.com. Once you sign up, you can get points for certain activities, like shopping, completing reviews, and referring to your friends (Not yet open). Now, you will get VIP points immediately after signing up, and you can redeem points for shopping.

To complete your registration, you can click here

  1. Points are earned on eligible purchases. Simply ensure you are shopping while signing into Toystub VIP. You will automatically earn points once your payment is made and the order status became shipped. Please note, shipping and taxes are excluded from earning points.
  2. Create a new account. After registering, you will get points immediately.

Once you have enough points to redeem, you can redeem them on the checkout page.

You cannot transfer, substitute, or redeem rewards for cash.

If you return the item with your receipt, you can exchange it for another product or refund. We will adjust the balance of your VIP Account accordingly. For more information, please check our RETURN & REFUND POLICY.

Yes, all VIP Points expire 6 months after your last activity on your account, (earning or spending points). Before this happens, the Toystub will notify you via the email address you provided during registration.

Points awarded are based on the price you paid for a product, but less taxes, shipping, and handling charges and any other fees.

When you logged into our VIP system, your point balance is visible on our website – My Account – VIP Points.